Page 34 - Colorado School of Mines Parent and Family Guide

do not have access to Trailhead. Instead, a link to access the student’s account page will be included in the verification email. Please save this under your favorites. The link is also located on the Mines Accounts Receivable Cashiering webpage.
ONLY individuals your student sets up through Trailhead will be able to view your student’s information. Mines cannot grant anyone access to your student’s account; your student must initiate this process.
Cashiering
Students can pay online via electronic check free of charge by accessing their “My Account Page” and selecting “Make a Payment.” Credit Card payments are also accepted on the “My Account Page” with a convenience charge assessed; we accept VISA, MasterCard, Discover and American Express.
As a friendly reminder, debit cards are processed as a credit card and will be charged the convenience fee. To avoid this fee, do not use the debit card number, but select to pay via electronic check and use the actual checking/savings account number attached to the debit card.
Checks may also be mailed to:
STUDENT TUITION Colorado School of Mines Department 911914 Denver, CO 80291-1914
Checks mailed to Mines should include the student’s Campus Wide ID (CWID) on the check to ensure proper posting of the payment. Please do not mail checks to this address
that require a signature for receipt. If a signature for receipt is required, please use our physical address located on our website: inside.mines.edu/cashier.
If a student prefers to pay by wire, information is available upon request. Mines also accepts IFT (international funds transfer) payments; please see our website for detailed information.
The Cashier is located on campus in the Student Center. The Cashier accepts check and cash payments only.
Refunds
Students who are eligible for a refund from Colorado School of Mines can receive the funds by the following two-step process:
1. Enroll in eRefund located on the “My Account Page” on Trailhead.
2. Once a student is enrolled in eRefund, they need to submit an electronic Refund Request Form via their Trailhead account to notify our office they are ready to receive their disbursement. To access
the form, students log into Trailhead and select: Self Service, Student, Student Records, Student Refund Request Form.
A confirmation email will be sent to the student notifying them when the request is submitted successfully as well as when the disbursement is processed. Disbursements begin the first day of classes.
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